Software Included. Setup Software & User's Guide CD-ROM MX870 Printer Driver Easy-Photo Print EX Easy-Web Print EX (Windows Only)18. MP Navigator EX. May 25, 2011 - and wish to download the designated software. Mac OS X v10.5; Mac OS X v10.4. This product is a printer driver for Canon IJ.
The first thing to do when presented with either of these Printer errors, is to turn the printer off and unplug for about 10 minutes. If the error was being shown incorrectly then this action should clear it and all should be working fine again.
Unfortunately it is not always so simple, so if your 6a80 or 6c10 error still persists, read on.
If you are seeing these or any other Canon errors, then follow the steps set out below to troubleshoot the error and get your MX870 device working again.
Turn off the printer
Open the top
Turn the power back on
The print cartridge will move to the centre and when it does so, close the top
Check if this has cleared your error
If error 6c10 or 6a80 still persists then you may need to clean the ink pads and printheads inside the printer. You can do this using a q-tip to reach inside, rubbing alcohol will help to remove the ink from any areas it has accumulated. To clean your MX870 of accumulated ink/ debris do the following:
unplug the printer
open the top of the printer and locate the ink tray (it may be covered in ink but is originally white)
clean all around and inside the tray using a q-tip dipped in rubbing alcohol
clean the rail that the tray is mounted on
leave the top of the printer open for a few minutes to dry all the cleaned areas
when dry close the top of the printer and plug back in
This should clear your error 6c10 or 6a80 error.
Canon MX870 b200 error?
The b200 error can sometimes show if one or more of your ink cartridge is low so the first thing to do is check you ink levels and replace any cartridges as necessary.
If replacing the ink cartridges does not clear the error then try the following steps:
turn the printer off
open the top and move the print cartridges section along the rials to the left of the machine
press the on button quickly 5 times (alternatively you press and hold the stop button for 3 seconds > press the on button and release stop button > while still pressing on button press the stop button 5 times > release all buttons)
close the top of the printer
Hopefully the B200 error should be cleared.
How will a Driver Update Tool fix my Canon MX870 Drivers?
A Driver Update Program will instantly resolve your drivers problems by scanning your PC for outdated, missing or corrupt drivers, which it then automatically updates to the most compatible version.
Why should I download Driver Update Software?
Apart from updating your Canon MX870 Drivers, installing a Driver Update Tool gives:
Up to 3 times faster internet connection and download speeds
Better PC performance for games and audio applications
Smooth-running of all your PC devices such as printers, scanners etc.
Better all-round performance of your PC due to automatic driver updates which will keep all your devices and your PC in top condition
How to Solve Canon Printer Errors
Printer errors can be very frustrating but thankfully are often quite easy to solve and this goes for Canon printer issues too.
Printer error: the Printer is not detected
Check the USB connection between printer and computer and ensure the USB connectors are secured firmly in the ports at both ends
Switch the Printer Off
Unplug the USB cable from both ports and connect again
Switch the Printer back on
If the above troubleshooting steps do not resolve the issue, you need to reinstall the Printer Drivers. Before reinstalling Printer Drivers, delete all unnecessary Printer Drivers by following steps set out below, this will help prevent any conflicts:
Steps to delete unnecessary Printer Drivers
For Windows 8 users – From the Desktop Charms, select Settings > Control Panel > Programs > Programs and Features
From the Program List, select “ABC Drivers” where ABC is the printer model number
Click Uninstall
For Windows 7 and Vista users – Go to Desktop, select Start > Control Panel > Programs > Programs and Features
From the Program List, select “ABC Drivers” where ABC is the printer model number
Restart computer
After uninstalling Drivers, download the latest Drivers from the Canon website or use a Driver Update Tool (see next section) for the Canon printer and install the Drivers.
Printing does not start
Make sure the printer is switched on and the connection between the printer and computer is established (check power and connection cables).
Try switching the USB cable to ensure there is no problem with this cable – by switching both the cable and the USB port you can rule out problems with the hardware, you want to test that the USB cable is working and the USB port is working.
Make the Canon printer the default printer by following steps set out below:
Open the Control Panel and go to Devices and Printers
You should see the list of Printers installed including your Canon Printer
Select and right-click the Canon Printer in the list and select “Set as Default Printer” from the menu
Once you are done with setting the printer as default, you need to check if the right printer port is configured. Here are the steps you need to follow to do this:
Steps to check Printer port
Log into your Windows user account with administrative privileges
For Windows 8 – Open Control Panel from Settings Charms on the Desktop
Go to Hardware and Sound > Devices and Printers and select Canon Printer from the list
For Windows 7 – Click Start Menu and select Devices and Printers from the list
Right-click on the Canon Printer icon and select Printer Properties
Click Ports tab in the Properties window
Make sure the printer port is listed as “USB123” where “123”is a series of numbers. Also, make sure the Canon Printer name is appearing in the Printer column
If the Printing port is not as described above, you need to reinstall the Printer Drivers
Download Canon Printer Drivers Updates
It is recommended you update your Canon Printer Drivers regularly in order to avoid conflicts. Driver updates will resolve any driver conflict issues with all devices and improve the performance of your PC.
IMPORTANT NOTICE: Downloading the latest Driver releases helps resolve driver conflicts and improve your computer’s stability and performance. Updates are recommended for all Windows XP, Vista, Windows 7, Windows 8 and Windows 10 users.
Download and install Canon Drivers
How Do I Install Driver updates?
To fix your Drivers problems you will need to know the particular model of the Canon device you are having problems with. Once you have the details you can search the Canon website for your drivers and, if available, download and install these drivers.
How do I know if I need to update my Drivers?
If you are unsure of whether or not you need to update your Drivers, or indeed which Drivers may need to be updated, you can run a Drivers scan using a driver update tool (you will need to pay to register this tool but usually the Drivers scan is free). This will allow you to assess your Driver needs without any commitment. Alternatively, you can use the device manager to check if there are problems with any of your hardware devices.
Can I update the Drivers myself?
In many cases the answer to this is yes, however in some cases the manufacturers no longer make the Drivers available so you need to use a Driver Update Tool to install the missing Drivers. The purpose of such as tool is to save you time and effort by automatically downloading and updating the Drivers for you.
How will a Driver Update Tool fix my Canon Printer Drivers?
A Driver Update Program will instantly resolve your drivers problems by scanning your PC for outdated, missing or corrupt drivers, which it then automatically updates to the most compatible version.
Why should I download Driver Update Software?
Apart from updating your Canon Printer Drivers, installing a Driver Update Tool gives:
Up to 3 times faster internet connection and download speeds
Better PC performance for games and audio applications
Smooth-running of all your PC devices such as printers, scanners etc.
Better all-round performance of your PC due to automatic driver updates which will keep all your devices and your PC in top condition